Return/Exchange Policy

Returns

Due to the nature of print-on-demand products, I do not accept cancellations on custom printed fabric or 3D printed kits.


The following items cannot be returned or exchanged:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

Conditions of Return

Buyers are responsible for return postage costs.

 

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Return Validity Period
  • Contact me within 14 days of delivery

  • Dispatch items back within 30 days of delivery

Any issues with downloading a digital file, printing, etc. are no exceptions to the no-refunds rule, as I am happy to provide support for any technical or pattern issues.

CosPayton Cosplay + Crafting is committed to making it right, please contact us directly to sort out any order issues before issuing a refund or chargeback complaint.